Privacy Statement

Mortgage Coach Statement of Privacy

The Mortgage Coach collects personally identifiable information, such as your email address, name, NMLS license number, home or work address or telephone number.  Mortgage Coach also collects anonymous demographic information, which is not unique to you such as your ZIP code, age, gender, preferences, interests and favorites.

Information about your computer hardware and software is automatically collected by The Mortgage Coach.  This information can include: IP address, browser type, domain names, access times and referring Website address.  This information is used by The Mortgage Coach for the operation of Services, to maintain quality of the Services and to provide general statistics regarding the user of Services.

Keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Mortgage Coach Services, this information may be collected and used by others. 

Use of your personal information

The Mortgage Coach collects and uses your personal information to operate The Mortgage Coach Services.  The Mortgage Coach also uses your personally identifiable information to inform you of other products or services available from The Mortgage Coach and its affiliates.  The Mortgage Coach may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Mortgage Coach does not sell, rent or lease its customer lists to third parties.  Mortgage Coach may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you.  In those cases, your unique personally identifiable information is not transferred to the third party.  In addition, The Mortgage Coach may share data with trusted partners to help us perform statistical analysis, send email or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to The Mortgage Coach and they are required to maintain the confidentiality of your information.

The Mortgage Coach keeps track of the Web sites and pages you visit within The Mortgage Coach, in order to determine what services are the most popular.   This data is used to deliver customized content and advertising within The Mortgage Coach to customers whose behaviors indicate they are interested in a particular subject area.

The Mortgage Coach will disclose your personal information, without notice, only if required to do so by law or in good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Mortgage Coach; (b) protect and defend the rights or property of The Mortgage Coach; and, (c) act under exigent circumstances to protect the personal safety of users of The Mortgage Coach, or the public.

Use of Cookies

The Mortgage Coach uses “cookies” to help personalize your online experience.   A cookie is a text file that is placed on your hard drive by a web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time.  The purpose of a cookie is to tell the WEB server that you have returned to a specific page.  For example, if you personalize The Mortgage Coach pages or register with The Mortgage Coach Site or services, a cookie helps The Mortgage Coach to recall your specific information on subsequent visits.  This simplifies the process of recording your personal information such as billing/shipping addresses and so on.  When you return to the same Mortgage Coach page, the information you previously provided can be retrieved so you can easily use the Mortgage Coach feature that you customized.

You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the Mortgage Coach Services.

Security of your Personal Information

The Mortgage Coach secures your personal information from unauthorized access use or disclosure.  The Mortgage Coach secures the personally identifiable information you provide on computer servers in a controlled, secure, environment, protected from unauthorized access.  When personal information (such as credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol

The Mortgage Coach will occasionally update the Statement of Privacy to reflect company and customer feedback.  Mortgage Coach encourages you to periodically review this Statement to be informed of how Mortgage Coach is protecting your information