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Mortgage Coach, an innovative technology leader that is dedicated to reinventing the mortgage experience for both lenders and borrowers, is seeking qualified candidates that are passionate about educating and training software services to loan professionals.

We are located near the Irvine Spectrum and offer a casual work environment with flexible scheduling and employee benefits.  Founded in 1997, Mortgage Coach develops innovative desktop and mobile applications that empower mortgage professionals to provide valuable insights and custom reports that deliver absolute clarity around the loan decision. 

Mortgage Trainer and Support

The desired candidate will train lenders on how to deliver the Total Cost Analysis to borrowers and families and take pride in providing Mortgage Coach members a “WOW” customer service experience. If you truly enjoy teaching others and have a strong background in the loan industry, we want to hear from you.

Roles and Responsibilities

  • Respond to member support inquiries via chat, telephone, and email. Resolve issues in a positive and effective manner for both the company and client.
  • Assist members with the installation and setup of Mortgage Coach products.
  • Conduct group and individual education and training through webinar solutions.
  • Support the QC/QA process for new and ongoing product development.
  • Plan and produce new training videos and supporting materials including product documentation.
  • Maintain a strong understanding of mortgage concepts and regulations.
  • Assist at live events as needed in areas of product expertise and training.


  • Live the Mortgage Coach Core Values.
  • Mortgage, Lending or Financing Industry experience required.
  • Extraordinary customer service skills with the ability to Wow and surpass the members’ expectations.
  • Desire and willingness to work in a collaborative, Innovative, flexible and team-oriented environment.
  • Outstanding English verbal and written communication skills; must communicate in a professional manner with members.
  • Detail oriented with an ability to handle multiple tasks in a fast paced environment with a high degree of accuracy.
  • Ability to work under pressure to achieve goals/targets.
  • Computer skills including working knowledge Windows/Mac Operating Systems, Microsoft Office products; Internet; Knowledge of Loan Origination software is desired.
  • Ability to type at least 40 wpm.
  • Minimum 1 year customer service experience.
  • May require 25-50% travel.
  • Associates Degree or equivalent.

Supervisory Responsibilities: This position has no supervisory responsibilities.
Status: Non – Exempt
Department: Support and Training
Job Type: Employee
Job Status: Full Time

If you are interested in applying for this position, please email your resume and cover letter to: resumes@mortgagecoach.com

Android Developer

Mortgage Coach is seeking a talented Android Developer to join our team in the refinement and growth of our solutions on mobile platforms. The successful candidate must bring a start-up mentality including forward thinking, flexibility, enthusiasm, energy, and a passion for building world class mobile applications.

Established in 1997, Mortgage Coach is a dynamic technology company providing loan officers and lending institutions innovative tools designed to help homeowners make the best decisions when purchasing or refinancing a home. We are based in Irvine, CA and offer a competitive compensation/benefits package and a fun work environment.

We are seeking Local Talent interested in Full Time Employment ONLY – No recruiters please!

Essential Duties and Responsibilities

  • Grow our new and existing mobile Android Offerings – experience with Android 3.0+ required
  • Interpret and document business requirements and create technical specification documents
  • Ability to analyze, design and develop mobile applications in one or more programming languages
  • Develop readable code using proven architecture and documentation standards
  • Design and implement effective user interfaces that are intuitive and easy to use
  • Work with information technology and support teams to dynamically resolve application, database and programming issues
  • Use source-control and task tracking systems to manage and track code and assignments
  • Implement to specification as scheduled, coordinating between work groups to ensure timely delivery
  • Work with Q/A team carefully documenting design to ensure flawless release.

Required Skills & Qualifications

  • 3+ years of Java Development
  • 2+ Years Android development using Eclipse or Android Dev Studio — experience with integration with web services (Soap and Rest), integration with charting libraries (such as Android Plot), Amazon AWS SDK, experience with notifications and MySQL database preferred
  • Knowledge of any other mobile platform like iOS or Windows Phone preferred
  • 3+ Years software design and general development skills including: HTML 5, CSS, Javascript, C#, Web Services, SQL Databases preferred
  • Passion for mobile development and keeping up to date with the latest technology
  • Familiarity with the submission process of the Google Play Store, Amazon Kindle app store
  • Familiarity with source control like Git
  • Ability to interpret written requirements and technical specification documents
  • A flexible attitude, strong interpersonal skills, including the ability to collaborate in a team environment
  • Proficient in English Communication skills both verbal and written
  • A commitment to producing the highest quality work, even under pressure
  • Able to work independently and efficiently to meet deadlines
  • Knowledge of Finance and Mortgage lending a PLUS!
  • Live the Mortgage Coach Core Values

Supervisory Responsibilities: This position has no supervisory responsibilities.
Status: Non – Exempt
Department: DevOps
Job Type: Employee
Job Status: Full Time

If you are interested in applying for this position, please email your resume and cover letter to: resumes@mortgagecoach.com

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